Business Over Coffee
Creating the Customer Experience There are three levels that effect customer satisfaction: - Products - Environment - Emotion However emotion trumps all How do your customers feel about you? During this session we will explore how to truly differentiate your business (finding your sweet spot). We will design your customers experience around: - Service Theme - Service Standards - Setting the Stage - Behind the Scenes
Date and Time
Wednesday Apr 27, 2005
7:15 AM - 8:45 AM CDT
Starts: 0715am
Ends: 0845am
Contact Information
The Chamber Office
phone:5074522272
fax:5074548814
Send Email
Printed courtesy of www.winonachamber.com – Contact the Winona Area Chamber of Commerce, Inc. for more information.
902 East Second Street , Winona, MN 55987 – (507) 452-2272 – info@winonachamber.com